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Generating CodeMeter diagnostics on a network license server

If something goes wrong with the CodeMeter network license server, its helpful to run CodeMeter’s diagnostic tools to generate a log that can be shared with Muk3D’s support team. 

  1. Log into the network license server.
  2. In the Start Menu, navigate to the CodeMeter menu and run CmDust.  As the utility runs, a Command Prompt will likely appear, followed by a Windows Explorer window.
  3. The log file is created in c:/users/<currentuser>/CmDust-Result.log.  Send this file to support@muk3d.com and we’ll help you out.
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